The ACCC has been running its Retail Energy Inquiry since 2018, but has only just discovered what Bill Hero has always known — energy retailers routinely charge their existing customers more than what they offer for new customers. You need to keep switching to stay on the best rates.
Richard Foxworthy is the founder of Bill Hero. He's been analysing Australia's retail energy, gas, telco and fuel markets since 2018, building comparison tools that help households find better deals and switch to cheaper providers.
The Australian Energy Regulator (AER), publishes an annual report into various aspects of the retail energy markets in Australia, covering issues like pricing, customer service, competition, and the customer debt cycle.
Victorian Feed-in tariffs are going down, again. That's an unavoidable market reality that does make sense, but the regulator's argument on the rationale for solar does not.
Q3 of 2023 has shown significant decreases to average wholesale electricity and gas prices, but we're not out of the woods yet with retail energy pricing.
The NSW Energy and Water Ombudsman has released its FY 2023 annual report. It's no surprise that energy-related complaints, and particularly billing complaints, are well up on the previous year.
It can be hard to find a solution when you have an issue or complaint with your retailer. Bill Hero has partnered with Ajust to help streamline the process
Why leave your appliances running when you're away on holiday? Here are our top ten holiday tips to minimise energy consumption when you're away on holiday.
Smart home cooling systems offer precise control and improved efficiency. These systems not only cool homes more effectively but also adapt to user habits and preferences, leading to smarter energy use.
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