'Default Offer' prices put a cap on what retailers can charge for their standing offers, plus set the benchmark for discounting. Here's everything you need to know
Richard Foxworthy is the founder of Bill Hero. He's been analysing Australia's retail energy, gas, telco and fuel markets since 2018, building comparison tools that help households find better deals and switch to cheaper providers.
Hot water is one of the most important household appliances. Here's how to navigate the complexities of hot water systems, focusing on energy efficiency and safety.
We're coming into the thick of the summer heat. Here are Bill Hero and Energy Coach's top tips and tricks to keep cool without breaking the bank on your energy bills.
2023 has been an 'annus horribilus' for retail energy consumers. Wholesale rates are finally down, so in principle, retail rates should follow. But when? Bill Hero will help you get the best of those rate reductions as quickly as possible.
The Australian Energy Regulator (AER), publishes an annual report into various aspects of the retail energy markets in Australia, covering issues like pricing, customer service, competition, and the customer debt cycle.
Victorian Feed-in tariffs are going down, again. That's an unavoidable market reality that does make sense, but the regulator's argument on the rationale for solar does not.
Q3 of 2023 has shown significant decreases to average wholesale electricity and gas prices, but we're not out of the woods yet with retail energy pricing.
The NSW Energy and Water Ombudsman has released its FY 2023 annual report. It's no surprise that energy-related complaints, and particularly billing complaints, are well up on the previous year.
It can be hard to find a solution when you have an issue or complaint with your retailer. Bill Hero has partnered with Ajust to help streamline the process
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