Ajust your expectations
It can be hard to find a solution when you have an issue or complaint with your retailer. Bill Hero has partnered with Ajust to help streamline the process
News and views from across the retail energy industry
It can be hard to find a solution when you have an issue or complaint with your retailer. Bill Hero has partnered with Ajust to help streamline the process
Duck curve is the term for reduced daytime network demand due to the growth in rooftop solar. The duck curve brings new challenges and opportunities for the energy industry.
The Seniors Energy Rebate is available to help cover the cost of electricity for eligible independent retirees who hold a
The ACCC has been running its Retail Energy Inquiry since 2018, but has only just discovered what Bill Hero has always known — energy retailers routinely charge their existing customers more than what they offer for new customers. You need to keep switching to stay on the best rates.
In welcome news for energy consumers, default offer prices are falling for the first time in years.
Retail energy prices in regional QLD will increase 28% from 1 July
Australia's energy regulator is taking a closer look at virtual power plants as big retailers snap up smaller operators. Here's what the ACCC's scrutiny means for your energy choices.
Energy prices are up, so let's check the rules on when, how often, and by how much retailers can increase their prices. Here's everything you need to know.
If your energy retailer suddenly goes out of business, the 'Retailer of Last Resort' rules kick in, and you'll be transferred to a new retailer
Time of Use tariff means different prices will apply for your energy consumption at different times of the day
Electricity distribution networks are complicated. So are the games based on them.
Queensland has announced a new Battery Booster Rebate Scheme to encourage the uptake of home battery storage systems. Rebates of up to $4,000 are available to QLD households that install eligible battery storage systems.
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