'Default Offer' prices put a cap on what retailers can charge for their standing offers, plus set the benchmark for discounting. Here's everything you need to know
Q3 of 2023 has shown significant decreases to average wholesale electricity and gas prices, but we're not out of the woods yet with retail energy pricing.
The NSW Energy and Water Ombudsman has released its FY 2023 annual report. It's no surprise that energy-related complaints, and particularly billing complaints, are well up on the previous year.
It can be hard to find a solution when you have an issue or complaint with your retailer. Bill Hero has partnered with Ajust to help streamline the process
Duck curve is the term for reduced daytime network demand due to the growth in rooftop solar. The duck curve brings new challenges and opportunities for the energy industry.
The official channels in the energy industry glibly continue to tell us to 'compare and switch' to avoid the worst of energy price increases. It's still too hard. Bill Hero will help.
Wholesale energy prices are through the roof and impacting everyone's bills.
This article explains the market operations and pricing mechanisms that set wholesale spot prices for the Australian National Electricity Market (NEM).
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