ACCC is cracking down on Comparison websites (again)
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News and views from across the retail energy industry
Q3 of 2023 has shown significant decreases to average wholesale electricity and gas prices, but we're not out of the woods yet with retail energy pricing.
The NSW Energy and Water Ombudsman has released its FY 2023 annual report. It's no surprise that energy-related complaints, and particularly billing complaints, are well up on the previous year.
It can be hard to find a solution when you have an issue or complaint with your retailer. Bill Hero has partnered with Ajust to help streamline the process
Duck curve is the term for reduced daytime network demand due to the growth in rooftop solar. The duck curve brings new challenges and opportunities for the energy industry.
Yet another retailer has exited the retail energy market, triggering a Retailer of Last Resort event. That's 10 RoLRs since May last year.
The annual July 1 price reset has started early this year. Here's our summary on what's happening, and what you should do.
Two more energy retailers are exiting the market, bringing the number of casualties since the wholesale price shock up to nine.
Another wave of energy price shock is about to hit, with price increases up to 30% about to sweep through the retail energy market.
The official channels in the energy industry glibly continue to tell us to 'compare and switch' to avoid the worst of energy price increases. It's still too hard. Bill Hero will help.
AER has approved electricity distribution price changes that will trigger widespread retail price increases from 1 July.
Wholesale energy prices are through the roof and impacting everyone's bills. This article explains the market operations and pricing mechanisms that set wholesale spot prices for the Australian National Electricity Market (NEM).
A smart meter measures both when and how much electricity you use, and sends the data to your retailer wirelessly.
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