ActewAGL — Plans & Profile
· Rates sourced from CDR energy plan data. Updated daily by Bill Hero.
About ActewAGL
ActewAGL is the dominant electricity and gas retailer in the ACT and south-east NSW, operating as a 50/50 joint venture between the ACT Government (via Icon Water) and AGL Energy. It runs the government-accredited Greenchoice product (offering 10% to 200% GreenPower), Australia's first public hydrogen refuelling station, and the world-first REVS vehicle-to-grid trial. ActewAGL also offers bundled electricity, gas, and telecommunications services. As the incumbent retailer in the ACT, its market share means ACT customers may have fewer competing offers compared to customers in mainland NEM states.
Bill Hero is an independent comparison service: we list every retailer that publishes pricing through CDR, and we don't take placement fees from ActewAGL or any other retailer. Rates below are sourced from CDR and refreshed daily.
Provider Profile
Customer Count (Energy)
178,340
2.5% market share
As of 2026
Founded
2000
Complaints Rate (AER)
0.18%
Fewer complaints than 79% of retailers
Q1: Best2026 AER report
Australian Ownership
partial
ActewAGL was formed in October 2000 as Australia's first multi-utility public-private partnership. The retail arm (ActewAGL Retail) is 50% owned by Icon Water (an ACT Government-owned corporation) and 50% by AGL Energy. The distribution arm was rebranded as Evoenergy in January 2018 and is jointly owned by Icon Water (50%) and Jemena (50%).
Generation Assets
null (ActewAGL is a retailer and distributor only. It does not own any power generation assets. Electricity is sourced from the National Electricity Market via AGL and other generators.)
GreenPower
Yes — accredited
Parent Company
Joint venture — 50% Icon Water (ACT Government) / 50% AGL Energy (ASX-listed)
Regulatory Issues
ActewAGL Distribution paid $20,000 in penalties (2015) for failing to provide required information to life support customers at the time of registration. Beyond this, ActewAGL has a relatively clean regulatory record compared to the "big three" retailers.
Reputation Scores
Customer Reviews (0)
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Energy Plans
Electricity Plans (192)
No plans available for this area.
Gas Plans (32)
| Plan | Retailer | Annual cost ▲at 20,000 MJ/yr | ||
|---|---|---|---|---|
 | Queanbeyan Home Saver MAX Gas Stepped rate | ActewAGL | $743 | |
| Queanbeyan Home Saver MAX Gas - My Connect Stepped rate | ActewAGL | $743 | |
| Queanbeyan Home Saver MAX Gas - Electricity Wizard Stepped rate | ActewAGL | $743 | |
| Queanbeyan Home Saver MAX Gas - CIMET Stepped rate | ActewAGL | $743 | |
| Home Saver MAX Gas (My Connect) Stepped rate | ActewAGL | $746 | |
| Home Saver MAX Gas (Compare & Connect) Stepped rate | ActewAGL | $746 | |
| Queanbeyan Certain Saver Gas Plan - Compare & Connect Stepped rate | ActewAGL | $750 | |
| Simple Saver gas plan Stepped rate | ActewAGL | $781 | |
| Simple Saver gas plan (CIMET) Stepped rate | ActewAGL | $781 | |
| Capital gas plan Stepped rate | ActewAGL | $789 |
Frequently Asked Questions
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