Amber Electric — Plans & Profile

· Rates sourced from CDR energy plan data. Updated daily by Bill Hero.

About Amber Electric

Amber Electric is an Australian startup that passes through wholesale electricity prices to customers for a monthly subscription fee, enabling households to shift usage to times when renewables are abundant and wholesale prices are low (or negative). It offers 100% GreenPower and was the top-rated electricity provider in CHOICE's 2024 satisfaction survey alongside Diamond Energy. The model requires customers to monitor and respond to price signals; bills can vary significantly based on wholesale market conditions.

Bill Hero is an independent comparison service: we list every retailer that publishes pricing through CDR, and we don't take placement fees from Amber Electric or any other retailer. Rates below are sourced from CDR and refreshed daily.

Provider Profile

Customer Count (Energy)

50,041

0.7% market share

As of 2026

Founded

2017

Complaints Rate (AER)

2.05%

More complaints than 97% of retailers

Q4: Worst

2026 AER report

Australian Ownership

yes

Privately held Australian company founded by Chris Thompson and Dan Adams. Wholly owned by its shareholders and not part of any corporate group. Backed by venture capital investors.

GreenPower

Yes — accredited

Regulatory Issues

No AER penalties, ESC actions, or court cases identified. Amber received its retailer authorisation from the AER in October 2020 and has maintained a clean regulatory record. The company did face customer complaints regarding billing issues during rapid growth but resolved these proactively.

Reputation Scores

ProductReview

★★★★☆

3.7

1,460 reviews

Trustpilot

★★★★☆

4.1

1,496 reviews

Google

No data

Customer Reviews (0)

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Energy Plans

Electricity Plans (490)

No plans available for this area.

Frequently Asked Questions

How many plans does Amber Electric offer?▾
Amber Electric offers 490 plans in Australia (0 electricity, 0 gas), based on Consumer Data Right (CDR) data updated daily by Bill Hero.
Does Amber Electric offer both electricity and gas?▾
Bill Hero does not currently have any plans on file from Amber Electric. Plan data is sourced from the Consumer Data Right (CDR) energy API and refreshed daily.
Is Amber Electric a major or smaller retailer?▾
Amber Electric is a mid-sized retailer in Bill Hero's comparison, with 490 plans on offer. Larger retailers typically have 1,000+ plans; Amber Electric sits between major incumbents and smaller specialists.
How often is Amber Electric's plan data updated?▾
Bill Hero refreshes Amber Electric's plan data daily from the Consumer Data Right (CDR) energy API. Pricing on this page reflects the latest published rates from Amber Electric.

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