Aurora Energy — Plans & Profile

· Rates sourced from CDR energy plan data. Updated daily by Bill Hero.

About Aurora Energy

Aurora Energy is Tasmania's primary electricity retailer, government-owned and backed by near-100% renewable grid generation (predominantly hydro with some wind). Aurora offers AuroraGreen, a GreenPower-accredited product, and serves residential and business customers in Tasmania with a growing mainland presence. As the dominant retailer in Tasmania, market competition is limited on the island. Aurora was fined $203,400 for life-support customer compliance failures.

Bill Hero is an independent comparison service: we list every retailer that publishes pricing through CDR, and we don't take placement fees from Aurora Energy or any other retailer. Rates below are sourced from CDR and refreshed daily.

Provider Profile

Customer Count (Energy)

239,301

3.4% market share

As of 2026

Founded

1998

Complaints Rate (AER)

0.47%

Fewer complaints than 52% of retailers

Q2: Good

2026 AER report

Australian Ownership

yes

Aurora Energy is a 100% Tasmanian Government-owned energy retailer, formed in July 1998 from the disaggregation of the Hydro Electric Commission of Tasmania. It operates as a government business enterprise under the Government Business Enterprises Act 1995 (Tas). Aurora is Tasmania's dominant electricity retailer and also operates in parts of mainland Australia.

Generation Assets

null (Aurora Energy is a pure retailer. Electricity generation in Tasmania is handled by Hydro Tasmania — a separate state-owned entity that owns 30 hydro power stations, plus wind farms and a gas-fired plant, making Tasmania one of the few jurisdictions globally to achieve 100% renewable generation.)

GreenPower

Yes — accredited

Parent Company

null (Tasmanian Government-owned statutory corporation)

Regulatory Issues

AER fined Aurora Energy $203,400 (three infringement notices) for alleged breaches of customer life support obligations.

Reputation Scores

ProductReview

★★☆☆☆

2.4

79 reviews

Trustpilot

No data

Google

No data

Customer Reviews (0)

Log in to review

No reviews yet. Be the first.

Energy Plans

Electricity Plans (20)

No plans available for this area.

Frequently Asked Questions

How many plans does Aurora Energy offer?▾
Aurora Energy offers 20 plans in Australia (0 electricity, 0 gas), based on Consumer Data Right (CDR) data updated daily by Bill Hero.
Does Aurora Energy offer both electricity and gas?▾
Bill Hero does not currently have any plans on file from Aurora Energy. Plan data is sourced from the Consumer Data Right (CDR) energy API and refreshed daily.
Is Aurora Energy a major or smaller retailer?▾
Aurora Energy is a smaller-scale retailer in Bill Hero's comparison, with 20 plans on offer. Smaller retailers often compete on price or service rather than breadth of plan options.
How often is Aurora Energy's plan data updated?▾
Bill Hero refreshes Aurora Energy's plan data daily from the Consumer Data Right (CDR) energy API. Pricing on this page reflects the latest published rates from Aurora Energy.

Find your best deal

Bill Hero compares all retailers to find you the cheapest plan for your actual usage.

Subscribe to Bill Hero