Energy Locals — Plans & Profile

Last updated: 16 June 2026 · Rates sourced from CDR energy plan data. Updated daily by Bill Hero.

About Energy Locals

Energy Locals is a mid-tier Australian energy retailer that received ProductReview.com.au's 2024 award (4.9 stars from 3,122 reviews) and ranked at the top of the Greenpeace Green Electricity Guide with 4.5 Green Energy Stars. It operates a membership model with fixed fees, no lock-in contracts, and GreenPower at 10%, 50%, and 100% levels. The company was built on a mission to make energy fairer and cleaner, supported by renewable energy investors.

Bill Hero is an independent comparison service: we list every retailer that publishes pricing through CDR, and we don't take placement fees from Energy Locals or any other retailer. Rates below are sourced from CDR and refreshed daily.

Provider Profile

Customer Count (Energy)

42,878

0.6% market share

As of 2026

Founded

2016

Complaints Rate (AER)

0.05%

Fewer complaints than 97% of retailers

Q1: Best

2026 AER report

Australian Ownership

yes

Founded by CEO Adrian Merrick in 2016. Quinbrook Infrastructure Partners acquired a controlling stake in 2018 and grew the customer base 11.8x. In November 2024, Quinbrook sold Energy Locals and Energy Trade to a consortium led by Palisade Impact, with the CEFC acquiring a minority stake.

GreenPower

Yes — accredited

Parent Company

Palisade Impact (consortium-led)

Regulatory Issues

No AER penalties, ESC actions, or court cases identified. Energy Locals maintains a clean regulatory record and is consistently one of Australia's highest-rated energy retailers.

Reputation Scores

ProductReview

★★★★★

4.9

3,122 reviews

Trustpilot

No data

Google

No data

Customer Reviews (0)

No reviews yet. Be the first.

Energy Plans

Electricity Plans (146)

Plan	Retailer	Flat ratec/kWh	Time of use c/kWh			Supplyc/day	Solar FITc/kWh	Annual cost ▲at 4,000 kWh/yr
			Peak	Off-peak	Shoulder
Online Member Time of use	Energy Locals	—	0.00	0.00	34.55	61.82	—	$502	Switch
Online Member Time of use	Energy Locals	—	0.00	0.00	34.55	61.82	—	$502	Switch
Online Member Time of use	Energy Locals	—	0.00	0.00	33.18	67.73	—	$513	Switch
Online Member Time of use	Energy Locals	—	0.00	0.00	33.18	67.73	—	$513	Switch
Online Member Time of use	Energy Locals	—	0.00	0.00	33.64	67.27	—	$515	Switch
Online Member Time of use	Energy Locals	—	0.00	0.00	36.36	80.00	—	$583	Switch
Online Member Time of use	Energy Locals	—	0.00	0.00	36.36	80.00	—	$583	Switch
Online Member Time of use	Energy Locals	—	0.00	0.00	41.82	81.36	—	$632	Switch
Online Member Time of use	Energy Locals	—	0.00	0.00	41.82	81.36	—	$632	Switch
Daytime Essential Time of use	Energy Locals	—	30.45	7.73	—	57.73	—	$793	Switch

Showing 10 of 10 plans. Click column headers to sort.

Gas Plans (20)

Plan	Retailer	Usage ratec/MJ	Supplyc/day	Annual cost ▲at 20,000 MJ/yr
Home Select Stepped rate	Energy Locals	2.33	53.35	$647	Switch
Home Select Stepped rate	Energy Locals	2.42	60.14	$700	Switch
Home Select Stepped rate	Energy Locals	3.44	66.19	$708	Switch
Home Select Stepped rate	Energy Locals	1.81	76.80	$714	Switch
Home Select Stepped rate	Energy Locals	1.81	76.80	$714	Switch
Home Select Stepped rate	Energy Locals	1.81	76.80	$714	Switch
Home Select Stepped rate	Energy Locals	2.31	82.72	$744	Switch
Home Select Stepped rate	Energy Locals	2.05	93.06	$789	Switch
Home Select Stepped rate	Energy Locals	2.35	93.06	$817	Switch
Home Select Stepped rate	Energy Locals	2.35	93.06	$817	Switch

Showing 10 of 10 plans. Click column headers to sort.

Frequently Asked Questions

How many plans does Energy Locals offer?▾

Energy Locals offers 166 plans in Australia (146 electricity, 20 gas), based on Consumer Data Right (CDR) data updated daily by Bill Hero.

Does Energy Locals offer both electricity and gas?▾

Yes — Energy Locals offers both electricity (146 plans) and gas (20 plans). Customers can take both fuels from Energy Locals and may be eligible for dual-fuel discounts on some plans.

What is the cheapest Energy Locals electricity plan?▾

Online Member is the cheapest Energy Locals residential electricity plan in Bill Hero's comparison, with an estimated annual cost of $502 at 4,000 kWh/year. Your actual cost depends on your usage and tariff — see the table above for the full list.

Is Energy Locals a major or smaller retailer?▾

Energy Locals is a smaller-scale retailer in Bill Hero's comparison, with 166 plans on offer. Smaller retailers often compete on price or service rather than breadth of plan options.

How often is Energy Locals's plan data updated?▾

Bill Hero refreshes Energy Locals's plan data daily from the Consumer Data Right (CDR) energy API. Pricing on this page reflects the latest published rates from Energy Locals.

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