Lumo Energy — Plans & Profile

· Rates sourced from CDR energy plan data. Updated daily by Bill Hero.

About Lumo Energy

Lumo Energy is the mid-market retail brand of Snowy Hydro, positioned alongside sister brand Red Energy. It offers electricity and gas plans across Victoria and South Australia. Backed by Australia's largest renewable energy generator, Lumo holds Climate Active carbon-neutral certification and offers 10% GreenPower accredited products. Red Energy, its sister brand, offers 100% GreenPower. Lumo is Australian government-owned.

Bill Hero is an independent comparison service: we list every retailer that publishes pricing through CDR, and we don't take placement fees from Lumo Energy or any other retailer. Rates below are sourced from CDR and refreshed daily.

Provider Profile

Customer Count (Energy)

60,690

0.9% market share

As of 2026

Founded

2004

Complaints Rate (AER)

1.4%

More complaints than 88% of retailers

Q4: Worst

2026 AER report

Australian Ownership

yes

Lumo Energy is 100% Australian-owned, having been acquired by Snowy Hydro Limited in late 2014. Snowy Hydro is a Commonwealth government-owned corporation established in 1949, making Lumo indirectly government-owned.

Generation Assets

Parent Snowy Hydro owns more than 5,500 MW of generating capacity, primarily hydro (including the Snowy Mountains Scheme), plus gas and diesel peaking plants. Also constructing the 660 MW Kurri Kurri gas-fired power station in NSW and the Snowy 2.0 pumped hydro expansion.

GreenPower

Yes — accredited

Parent Company

Snowy Hydro Limited

Regulatory Issues

ACCC issued an infringement notice in 2021 resulting in a $10,800 penalty for representations about a retail gas tariff increase that potentially contravened the Australian Consumer Law.

Reputation Scores

ProductReview

No data

Trustpilot

No data

Google

No data

Customer Reviews (0)

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Energy Plans

Electricity Plans (81)

No plans available for this area.

Gas Plans (49)

No plans available for this area.

Frequently Asked Questions

How many plans does Lumo Energy offer?▾
Lumo Energy offers 130 plans in Australia (0 electricity, 0 gas), based on Consumer Data Right (CDR) data updated daily by Bill Hero.
Does Lumo Energy offer both electricity and gas?▾
Bill Hero does not currently have any plans on file from Lumo Energy. Plan data is sourced from the Consumer Data Right (CDR) energy API and refreshed daily.
Is Lumo Energy a major or smaller retailer?▾
Lumo Energy is a smaller-scale retailer in Bill Hero's comparison, with 130 plans on offer. Smaller retailers often compete on price or service rather than breadth of plan options.
How often is Lumo Energy's plan data updated?▾
Bill Hero refreshes Lumo Energy's plan data daily from the Consumer Data Right (CDR) energy API. Pricing on this page reflects the latest published rates from Lumo Energy.

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