Origin Energy — Plans & Profile
· Rates sourced from CDR energy plan data. Updated daily by Bill Hero.
Retailer at a glance
About Origin Energy
Origin Energy is one of Australia's "big three" integrated energy companies, with approximately 4.2 million retail customer accounts and a large generation fleet. It operates Eraring, Australia's largest coal power station, with a commitment to close it by 2027. Origin offers GreenPower-accredited products, solar and battery solutions, and broadband bundles. Since 2022, Origin has accumulated over $29 million in combined regulatory penalties for mistreating vulnerable customers — the highest penalty total of any Australian energy retailer over this period.
Bill Hero is an independent comparison service: we list every retailer that publishes pricing through CDR, and we don't take placement fees from Origin Energy or any other retailer. Rates below are sourced from CDR and refreshed daily.
Provider Profile
Customer Count (Energy)
1,853,896
26.2% market share
As of 2026
Founded
2000 (demerger from Boral)
Complaints Rate
0.55%
More complaints than 69% of retailers
Q3: Below avgSource: AER Retail energy market performance update for January to March 2026, Quarter 3 2025–26
The AER notes Origin Energy's complaint numbers for this quarter reflect “a correction in Origin Energy’s recording and reporting of complaints.” The true complaint rate may be higher than reported.
Australian Ownership
yes
Origin Energy Ltd is an Australian public company listed on the ASX (ASX: ORG). Formed in 2000 when Boral demerged its energy assets. In 2023, a consortium of Brookfield Asset Management and EIG Global Energy Partners made an A$18 billion takeover offer, accepted by the board but ultimately terminated after AustralianSuper (holding ~17%) blocked the deal. Origin remains Australian-controlled.
Generation Assets
~6,010 MW total capacity (~13% of NEM). Coal: Eraring Power Station (2,880 MW, NSW — scheduled to close 2027). Gas: Darling Downs (644 MW, QLD), Mortlake (566 MW, VIC), Uranquinty (664 MW, NSW), Mount Stuart (423 MW, QLD), Quarantine (224 MW, SA). Cogeneration: Osborne (180 MW) and Dandenong (120 MW). Also owns Australia Pacific LNG joint venture (with ConocoPhillips and Sinopec) for gas production and LNG export. Plans to minimise direct ownership of wind and solar to boost investor returns.
GreenPower
Yes — accredited
Parent Company
null (ASX-listed public company; AustralianSuper largest shareholder at ~17%)
Reputation Scores
Customer Reviews (0)
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Regulatory Issues
Enforcement actions recorded against Origin Energy by Australian energy regulators. Sourced from the ESC Victoria Register and AER compliance reports. Updated monthly.
⚖️ AER instituted Federal Court proceedings against four Origin Energy subsidiaries for alleged Centrepay overcharging. Origin allegedly continued receiving payments from Centrepay customers who had closed accounts, affecting 3,400+ customers with 77,000+ breaches and retaining more than $2.5 million. Origin allegedly knew its systems were processing payments this way as early as 2017. Proceedings ongoing; AER seeking pecuniary penalties, declarations, customer remediation, and compliance program orders.
⚖️ Origin Energy Retail Limited: Court declaration of systemic failures affecting 1,102+ customers including failure to contact customers with arrears, failure to provide clear information, and failure to maintain payment assistance for customers at risk of disconnection.
⚖️ Origin Energy (Vic) Pty Ltd — Gas: Federal Court ordered $7,039,125 in civil penalties for widespread breaches including life support registration failures, payment assistance contact failures (2,946 customers), deemed best offer failures (260,414 customers), and pay-by-date violations. Adverse publicity orders and quality assurance system requirements imposed.
Penalty: $7.04 million
⚖️ Federal Court ordered Origin Energy to pay a record $17 million penalty for breaching hardship obligations. In 2024, AER instituted further proceedings for life support obligation breaches, resulting in $12 million in additional penalties.
Penalty: $17.00 million
Bill Hero compiles regulatory enforcement data from public registers. This information is provided for consumer transparency and does not constitute legal advice. Always refer to the original regulator source for the most current and complete information.
Energy Plans
Electricity Plans (2475)
| Plan | Retailer | Annual cost ▲at 4,000 kWh/yr | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Peak | Off-peak | Shoulder | ||||||||
 | Origin Go Variable - July'26 (TOU 5 Day with Dedicated Circuit) Time of use | Origin Energy | $601 | |||||||
| Origin Go Variable - July'26 (TOU 5 Day) Time of use | Origin Energy | $601 | |||||||
| Origin Go Variable - July'26 (TOU 5 Day) Time of use | Origin Energy | $602 | |||||||
| Origin Go Variable - July'26 (TOU 5 Day with Dedicated Circuit) Time of use | Origin Energy | $602 | |||||||
| Origin Battery Maximiser - July'26 (Time of Use) Time of use | Origin Energy | $603 | |||||||
| Origin Battery Maximiser - July'26 (Time of Use) Time of use | Origin Energy | $604 | |||||||
| Origin Battery Maximiser - July'26 (Time of Use) Time of use | Origin Energy | $608 | |||||||
| Origin Everyday Rewards Variable - July'26 (TOU 5 Day) Time of use | Origin Energy | $627 | |||||||
| Origin Everyday Rewards Variable - July'26 (TOU 5 Day with Dedicated Circuit) Time of use | Origin Energy | $627 | |||||||
| Origin Everyday Rewards Variable - July'26 (TOU 5 Day with Dedicated Circuit) Time of use | Origin Energy | $628 |
Gas Plans (607)
| Plan | Retailer | Annual cost ▲at 20,000 MJ/yr | ||
|---|---|---|---|---|
| Origin Business Affinity Variable Ongoing - Field Sales Stepped rateBusiness | Origin Energy | $645 | |
| Origin Business Affinity Variable Ongoing - 3P Only Stepped rateBusiness | Origin Energy | $645 | |
| Origin Business Go Variable Ongoing Stepped rateBusiness | Origin Energy | $645 | |
| Origin Business Affinity Variable Ongoing - CIMET Stepped rateBusiness | Origin Energy | $645 | |
| Origin Business Affinity Variable Ongoing - Field Sales Stepped rateBusiness | Origin Energy | $749 | |
| Origin Business Affinity Variable Ongoing - 3P Only Stepped rateBusiness | Origin Energy | $749 | |
| Origin Business Go Variable Ongoing Stepped rateBusiness | Origin Energy | $749 | |
| Origin Business Affinity Variable Ongoing - CIMET Stepped rateBusiness | Origin Energy | $749 | |
| Origin Business Affinity Variable Ongoing - Field Sales Stepped rateBusiness | Origin Energy | $752 | |
| Origin Business Affinity Variable Ongoing - 3P Only Stepped rateBusiness | Origin Energy | $752 |
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