Powershop — Plans & Profile

Last updated: 5 July 2026 · Rates sourced from CDR energy plan data. Updated daily by Bill Hero.

Retailer at a glance

65,365 residential customers (0.9% market share)Complaints: better than average (0.17% of customers)Founded: 2012

About Powershop

Powershop launched in 2012 with an app-based energy retail model offering flexible "powerpack" purchasing. Originally 100% renewable and backed by NZ's Meridian Energy, it was sold to Shell in 2022, leading some climate-concerned customers to switch away. Powershop continues to offer GreenPower-accredited products and maintains its digital platform under Shell Energy's ownership. Powershop was fined $542,400 for life-support customer compliance failures.

Bill Hero is an independent comparison service: we list every retailer that publishes pricing through CDR, and we don't take placement fees from Powershop or any other retailer. Rates below are sourced from CDR and refreshed daily.

Provider Profile

Customer Count (Energy)

65,365

0.9% market share

As of 2026

Founded

2012

Complaints Rate

0.17%

Fewer complaints than 62% of retailers

Q2: Good

Source: AER Retail energy market performance update for January to March 2026, Quarter 3 2025–26

Australian Ownership

Powershop Australia was launched in 2012 as an online-only green energy retailer, originally owned by Meridian Energy Limited — a New Zealand government-owned electricity generator and retailer. In 2022, Meridian sold Powershop Australia to Shell Energy (a subsidiary of Shell plc) in a deal that saw Shell acquire the Powershop retail business while infrastructure investor ICG acquired Meridian's Australian renewable generation assets. The sale attracted significant customer backlash, with Powershop losing thousands of customers who objected to Shell's fossil fuel credentials.

Generation Assets

null (Powershop is a pure electricity retailer. Generation assets were separated in the 2022 Shell acquisition: Shell took the retailer and customers, while ICG took the portfolio of renewable generation assets. Powershop now sources its electricity from the wholesale market.)

GreenPower

Yes — accredited

Parent Company

Shell Energy (Shell plc — UK/Netherlands)

Reputation Scores

ProductReview

★★☆☆☆

2.1

627 reviews

Trustpilot

★★☆☆☆

2.4

20 reviews

Google

No data

Customer Reviews (0)

No reviews yet. Be the first.

Regulatory Issues

Enforcement actions recorded against Powershop by Australian energy regulators. Sourced from the ESC Victoria Register and AER compliance reports. Updated monthly.

Australian Energy Regulator|Infringement notice

29 May 2025

📋 AER fined Powershop $542,400 (eight infringement notices) for alleged breaches of life support obligations.

Penalty: $542,400

AER — Powershop life support breaches 2024 ↗

Bill Hero compiles regulatory enforcement data from public registers. This information is provided for consumer transparency and does not constitute legal advice. Always refer to the original regulator source for the most current and complete information.

Energy Plans

Electricity Plans (416)

Plan	Retailer	Flat ratec/kWh	Time of use c/kWh			Supplyc/day	Solar FITc/kWh	Annual cost ▲at 4,000 kWh/yr
			Peak	Off-peak	Shoulder
Power House Time of use	Powershop	—	0.00	0.00	29.73	87.82	1.0	$558	Switch
Power House Time of use	Powershop	—	0.00	0.00	29.73	87.82	1.0	$558	Switch
Power House Time of use	Powershop	—	0.00	0.00	28.92	91.46	1.0	$565	Switch
Power House Time of use	Powershop	—	0.00	0.00	28.92	91.46	1.0	$565	Switch
Power House Time of use	Powershop	—	0.00	0.00	27.97	94.64	1.0	$569	Switch
Power House Time of use	Powershop	—	0.00	0.00	27.97	94.64	1.0	$569	Switch
Power House Time of use	Powershop	—	0.00	0.00	31.33	103.79	1.0	$629	Switch
Power House Time of use	Powershop	—	0.00	0.00	31.33	103.79	1.0	$629	Switch
Power House Time of use	Powershop	—	0.00	0.00	35.80	96.37	1.0	$638	Switch
Power House Time of use	Powershop	—	0.00	0.00	35.80	96.37	1.0	$638	Switch

Showing 10 of 10 plans. Click column headers to sort.

Gas Plans (66)

Plan	Retailer	Usage ratec/MJ	Supplyc/day	Annual cost ▲at 20,000 MJ/yr
Power House Flat rate	Powershop	2.80	73.64	$829	Switch
Power House Flat rate	Powershop	2.80	73.64	$829	Switch
Power House Flat rate	Powershop	2.93	66.93	$830	Switch
Power House Flat rate	Powershop	2.93	66.93	$830	Switch
Power House Flat rate	Powershop	2.86	73.01	$838	Switch
Power House Flat rate	Powershop	2.86	73.01	$838	Switch
Power House Flat rate	Powershop	3.00	67.99	$848	Switch
Power House Flat rate	Powershop	3.00	67.99	$848	Switch
Power House Flat rate	Powershop	2.41	101.82	$854	Switch
Power House Flat rate	Powershop	2.41	101.82	$854	Switch

Showing 10 of 10 plans. Click column headers to sort.

Frequently Asked Questions

How many plans does Powershop offer?▾

Powershop offers 482 plans in Australia (416 electricity, 66 gas), based on Consumer Data Right (CDR) data updated daily by Bill Hero.

Does Powershop offer both electricity and gas?▾

Yes — Powershop offers both electricity (416 plans) and gas (66 plans). Customers can take both fuels from Powershop and may be eligible for dual-fuel discounts on some plans.

What is the cheapest Powershop electricity plan?▾

Power House is the cheapest Powershop residential electricity plan in Bill Hero's comparison, with an estimated annual cost of $558 at 4,000 kWh/year. Your actual cost depends on your usage and tariff — see the table above for the full list.

Is Powershop a major or smaller retailer?▾

Powershop is a mid-sized retailer in Bill Hero's comparison, with 482 plans on offer. Larger retailers typically have 1,000+ plans; Powershop sits between major incumbents and smaller specialists.

How often is Powershop's plan data updated?▾

Bill Hero refreshes Powershop's plan data daily from the Consumer Data Right (CDR) energy API. Pricing on this page reflects the latest published rates from Powershop.

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