AGL — Plans & Profile
· Rates sourced from CDR energy plan data. Updated daily by Bill Hero.
About AGL
AGL is Australia's largest electricity generator and one of the "big three" energy retailers, serving millions of customers across the NEM. It operates a large legacy coal generation fleet alongside an accelerating renewables build-out, targeting 12 GW of new clean capacity by 2035 as it prepares to close Bayswater (2033) and Loy Yang A (2035). AGL offers GreenPower-accredited options and bundled telco services. In 2023, AGL was penalised $25 million for overcharging welfare recipients through the Centrepay system — the largest single Centrepay penalty in AER history.
Bill Hero is an independent comparison service: we list every retailer that publishes pricing through CDR, and we don't take placement fees from AGL or any other retailer. Rates below are sourced from CDR and refreshed daily.
Provider Profile
Customer Count (Energy)
1,515,709
21.6% market share
As of 2026
Founded
1837 (as Australian Gas Light Company); AGL Energy Ltd formed 2006
Complaints Rate (AER)
0.47%
Fewer complaints than 52% of retailers
Q2: Good2026 AER report
Australian Ownership
yes
AGL Energy Ltd is an Australian public company listed on the ASX (ASX: AGL, S&P/ASX 50). No foreign parent. The company was formed in 2006 when the original Australian Gas Light Company merged and restructured with Alinta, creating two separate entities. In 2022, a proposed demerger into Accel Energy (coal) and AGL Australia (retail) was abandoned after failing to secure shareholder approval.
Generation Assets
Australia's largest private generation portfolio. Coal: Bayswater (2,640 MW, NSW), Loy Yang A (2,200 MW, VIC). Liddell coal station (2,000 MW) closed April 2023. Gas peaking: Torrens Island, Barker Inlet, Somerton. Renewables: largest privately-owned hydro fleet in Australia, plus wind farms (Silverton, Coopers Gap, Wattle Point), solar, and batteries (Torrens Island 250 MW, Broken Hill 50 MW, Liddell 500 MW commissioning). Target: 12 GW new renewable and firming capacity by 2035.
GreenPower
Yes — accredited
Parent Company
null (ASX-listed public company; no single controlling shareholder)
Regulatory Issues
Federal Court ordered $25 million penalty (Dec 2024) for overcharging welfare recipients via Centrepay. Earlier: $1.3 million penalty for failing to submit retail market performance data on time (2020). AGL is Australia's largest carbon emitter (42.4Mt CO2-e in FY2020, ~8% of national emissions).
Reputation Scores
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Energy Plans
Electricity Plans (1187)
No plans available for this area.
Gas Plans (254)
| Plan | Retailer | Annual cost ▲at 20,000 MJ/yr | ||
|---|---|---|---|---|
Business Multi Property Stepped rateBusiness | AGL | $579 | ||
Business Smart Saver - 3rd Party New To AGL Stepped rateBusiness | AGL | $604 | ||
Business Smart Saver Stepped rateBusiness | AGL | $604 | ||
Business Smart Saver - 3rd Party Stepped rateBusiness | AGL | $604 | ||
Residential Seniors Saver Stepped rate | AGL | $615 | ||
Residential Seniors Saver - New to AGL Stepped rate | AGL | $615 | ||
Residential Smart Saver - 3rd Party Stepped rate | AGL | $640 | ||
Residential Smart Saver - BP Fuel Stepped rate | AGL | $640 | ||
Residential Smart Saver - Velocity Stepped rate | AGL | $640 | ||
Residential Smart Saver - Westpac Stepped rate | AGL | $640 |
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