Aurora Energy — Plans & Profile
· Rates sourced from CDR energy plan data. Updated daily by Bill Hero.
Retailer at a glance
About Aurora Energy
Aurora Energy is Tasmania's primary electricity retailer, government-owned and backed by near-100% renewable grid generation (predominantly hydro with some wind). Aurora offers AuroraGreen, a GreenPower-accredited product, and serves residential and business customers in Tasmania with a growing mainland presence. As the dominant retailer in Tasmania, market competition is limited on the island. Aurora was fined $203,400 for life-support customer compliance failures.
Bill Hero is an independent comparison service: we list every retailer that publishes pricing through CDR, and we don't take placement fees from Aurora Energy or any other retailer. Rates below are sourced from CDR and refreshed daily.
Provider Profile
Customer Count (Energy)
238,553
3.4% market share
As of 2026
Founded
1998
Complaints Rate
0.41%
More complaints than 59% of retailers
Q3: Below avgSource: AER Retail energy market performance update for January to March 2026, Quarter 3 2025–26
Australian Ownership
yes
Aurora Energy is a 100% Tasmanian Government-owned energy retailer, formed in July 1998 from the disaggregation of the Hydro Electric Commission of Tasmania. It operates as a government business enterprise under the Government Business Enterprises Act 1995 (Tas). Aurora is Tasmania's dominant electricity retailer and also operates in parts of mainland Australia.
Generation Assets
null (Aurora Energy is a pure retailer. Electricity generation in Tasmania is handled by Hydro Tasmania — a separate state-owned entity that owns 30 hydro power stations, plus wind farms and a gas-fired plant, making Tasmania one of the few jurisdictions globally to achieve 100% renewable generation.)
GreenPower
Yes — accredited
Parent Company
null (Tasmanian Government-owned statutory corporation)
Reputation Scores
Customer Reviews (0)
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Regulatory Issues
Enforcement actions recorded against Aurora Energy by Australian energy regulators. Sourced from the ESC Victoria Register and AER compliance reports. Updated monthly.
📋 AER fined Aurora Energy $203,400 (three infringement notices) for alleged breaches of customer life support obligations.
Penalty: $203,400
Bill Hero compiles regulatory enforcement data from public registers. This information is provided for consumer transparency and does not constitute legal advice. Always refer to the original regulator source for the most current and complete information.
Energy Plans
Electricity Plans (20)
| Plan | Retailer | Annual cost ▲at 4,000 kWh/yr | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Peak | Off-peak | Shoulder | ||||||||
 | Business Time of Use Time of useBusiness | Aurora Energy | $1,338 | |||||||
| aurora+ Business Time of Use Time of useBusiness | Aurora Energy | $1,338 | |||||||
| Residential Peak and Off-Peak Time of use | Aurora Energy | $1,400 | |||||||
| aurora+ on Time of Use Time of use | Aurora Energy | $1,400 | |||||||
| Residential Single Rate Flat rate | Aurora Energy | $1,504 | |||||||
| General Business, Hot Water and Off-Peak Flat rateBusiness | Aurora Energy | $1,558 | |||||||
| General Business with Off-Peak option Flat rateBusiness | Aurora Energy | $1,558 | |||||||
| General Business Flat rateBusiness | Aurora Energy | $1,558 | |||||||
| General Business with Off-Peak option (Night) Flat rateBusiness | Aurora Energy | $1,558 | |||||||
| General Business with Hot Water Flat rateBusiness | Aurora Energy | $1,558 |
Frequently Asked Questions
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