Humenergy — Plans & Profile

Last updated: 3 July 2026 · Rates sourced from CDR energy plan data. Updated daily by Bill Hero.

Retailer at a glance

4,668 residential customers (0.1% market share)Complaints: worse than average (0.62% of customers)Founded: 2014 (company founded); 26 September 2019 (AER electricity retailer authorisation granted)

About Humenergy

Humenergy is a Brisbane-based energy retailer and accredited embedded network manager founded in 2014 by Ben Humphreys. It serves strata communities, property developers, and small-to-medium businesses across QLD, NSW, ACT, SA, and TAS with electricity, gas, solar, and hot water solutions. Humenergy does not offer GreenPower accredited products and has no generation assets.

Bill Hero is an independent comparison service: we list every retailer that publishes pricing through CDR, and we don't take placement fees from Humenergy or any other retailer. Rates below are sourced from CDR and refreshed daily.

Provider Profile

Customer Count (Energy)

4,668

0.1% market share

As of 2026

Founded

2014 (company founded); 26 September 2019 (AER electricity retailer authorisation granted)

Complaints Rate

0.62%

More complaints than 72% of retailers

Q3: Below avg

Source: AER Retail energy market performance update for January to March 2026, Quarter 3 2025–26

Australian Ownership

yes

Founded by Ben Humphreys (Managing Director), an Australian engineer from outback Queensland. Privately held Australian company with no external parent. Also owns RMS Energy Management (acquired 2016).

Generation Assets

null (pure retailer/embedded network manager, no generation)

Parent Company

Humenergy Group Pty Ltd (privately held)

Regulatory Issues

No AER enforcement actions found. One retail exemption cancellation (Cotton Tree by Mosaic, Dec 2025) noted as erroneous registration.

Reputation Scores

ProductReview

No data

Trustpilot

No data

Google

No data

Customer Reviews (0)

No reviews yet. Be the first.

Energy Plans

Frequently Asked Questions

How many plans does Humenergy offer?▾

Humenergy offers 0 plans in Australia (0 electricity, 0 gas), based on Consumer Data Right (CDR) data updated daily by Bill Hero.

Does Humenergy offer both electricity and gas?▾

Bill Hero does not currently have any plans on file from Humenergy. Plan data is sourced from the Consumer Data Right (CDR) energy API and refreshed daily.

Is Humenergy a major or smaller retailer?▾

Humenergy has a focused product range of 0 plans in Bill Hero's comparison. This is typical of niche or specialist retailers.

How often is Humenergy's plan data updated?▾

Bill Hero refreshes Humenergy's plan data daily from the Consumer Data Right (CDR) energy API. Pricing on this page reflects the latest published rates from Humenergy.

Find your best deal

Bill Hero compares all retailers to find you the cheapest plan for your actual usage.

Subscribe to Bill Hero