The ACCC has been running its Retail Energy Inquiry since 2018, but has only just discovered what Bill Hero has always known — energy retailers routinely charge their existing customers more than what they offer for new customers. You need to keep switching to stay on the best rates.
Richard Foxworthy is the founder of Bill Hero. He's been analysing Australia's retail energy, gas, telco and fuel markets since 2018, building comparison tools that help households find better deals and switch to cheaper providers.
NSW regulator IPART’s 2024 Annual Report finds that customers on demand tariffs face annual bills $200 to $300 higher than flat-rate or time-of-use plans
A long overdue reset to the tariff reform agenda promises better outcomes for energy consumers. Plus a new report finds that retailers really do charge residential customers more than business.
Here are some seasonal tips and practical advice covering short-term wins and longer-term investments to optimise energy efficiency in your home this November.
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