Ajust your expectations
It can be hard to find a solution when you have an issue or complaint with your retailer. Bill Hero has partnered with Ajust to help streamline the process
News and views from across the retail energy industry
A major change came to the Australian energy market from October 1st with consumers now able to switch electricity retailers
The type and configuration of your electricity meter governs how you can be charged for your electricity usage.
New Default Offer pricing has been announced for FY 2026. Here's everything you need to know.
A smart meter measures both when and how much electricity you use, and sends the data to your retailer wirelessly.
Vehicle-to-grid roadmap a turning point for Australia’s energy future - News HubThe Electric Vehicle Council has described the
The official channels in the energy industry glibly continue to tell us to 'compare and switch' to avoid the worst of energy price increases. It's still too hard. Bill Hero will help.
Two more energy retailers are exiting the market, bringing the number of casualties since the wholesale price shock up to nine.
'Default Offer' prices put a cap on what retailers can charge for their standing offers, plus set the benchmark for discounting. Here's everything you need to know
The Federal Government is funding $300 toward household energy bills in the 2024-25 financial year. Most households will receive quarterly rebates of $75 that will appear in the bills. Here’s everything you need to know.
Energy consumers get no rewards for staying loyal to their retailers. Over 80% of energy consumers are paying too much.
At Bill Hero HQ yesterday we were delighted to see ACCC Chair, Gina Cass-Gottlieb, announcing that ACCC is taking
Default electricity prices are getting a welcome shake-up in 2026-27, with the Australian Energy Regulator announcing meaningful price reductions across multiple states. If you're on a default offer or considering your options, these changes could put real money back in your pocket.
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